Success Story

KITABOO Fuels 38% Growth for a Global Legal Publisher with SSO & EPUB Upgrades

See how a leading legal education publisher improved platform accessibility, reduced login friction, and expanded digital content delivery using KITABOO’s secure SSO, multi-format EPUB support, and advanced customization capabilities.

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Laptop User
0 Increase in Active Users 
0 Faster Access via SSO Login
0 Higher Reading Engagement
Critical Barriers

The Challenge

Four mission-critical obstacles were limiting seamless access, slowing content delivery, and impacting user satisfaction for the global legal publisher.

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Fragmented Login Experience

Users struggled with multiple credentials across platforms, reducing ease of access.

Impact: 47% of support tickets were related to login or access issues

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Limited Content Format Compatibility

Restricted EPUB support made it difficult to deliver content across devices and browsers.

Impact: 33% of users reported file-format accessibility problems

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Branding & Customization Constraints

The publisher couldn’t match platform UI with its established legal brand identity.

Impact: Inconsistent branding led to 19% lower return-user frequency

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Inefficient Reader Experience Across Devices

Readers encountered layout inconsistencies on iOS, Android, and web readers.

Impact: 28% higher bounce rate on mobile devices

Critical Decision Point

The Turning Point

The legal publisher realized that improving platform access, supporting diverse EPUB formats, and delivering a unified branded experience were essential for scaling digital adoption. KITABOO provided an integrated solution that addressed all three.

5 Months
Search Duration
9
Platforms Evaluated
1
Clear Winner

Seamless Access

A unified SSO experience to reduce login friction across systems

Flexible Content Delivery

EPUB format compatibility to reach learners and legal professionals on any device

Consistent Brand Identity

Custom UI and bookshelf design to match the publisher’s established legal brand.

Strategic Solution

KITABOO Solution

Enterprise-grade capabilities engineered to eliminate each barrier

Fragmented Login Experience

Users struggled with multiple credentials across platforms.

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✓

Single Sign-On Integration

Unified authentication for seamless access across all systems.

Limited Content Format Compatibility

Restricted EPUB support reduced accessibility across devices.

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✓

Multi-Format EPUB Support

Support for multiple EPUB versions to ensure smooth reading experiences.

Branding & Customization Constraints

Inconsistent UI weakened the publisher’s legal brand identity.

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✓

White-Label UI & Bookshelf Customization

Tailored interface and bookshelf design aligned with the publisher’s branding.

Inefficient Reader Experience Across Devices

Layout and usability varied across iOS, Android, and web.

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✓

Unified Cross-Platform Reader

Consistent, reliable reading experience across all major devices.

All Challenges Resolved

Measurable Results

Quantified Business Impact

Digital Growth Trajectory

Before
Baseline
→ +38%
After
12 Months
+38% Growth

Increase in active legal readers

Operational Efficiency

Login Effort –36%

Reduced password resets and duplicate logins.

Time-to-Content  2.4× Faster

Quicker access to legal eBooks and resources.

Support Tickets    -28%

Fewer access and compatibility issues.

Our customers love us

KITABOO TestimonialKITABOO has been an invaluable partner to The Institute of Ismaili Studies, offering a seamless, innovative digital textbook solution that enhances teaching and learning. Their robust, user-friendly platform supports interactive content, multimedia integration, and real-time updates, improving accessibility for learners worldwide. What sets KITABOO apart is their responsiveness and commitment to customisation—their proactive team delivers tailored solutions, including multilingual support, right-to-left reading, customised offline apps, and secure content distribution.Customer Testimonial

Sarah Hager

Alnoor Nathani

Design and Production Manager, Department of Education

The Institute of Ismaili Studies

Ready to Streamline Your Legal Content Delivery?

See how KITABOO helps legal publishers simplify authentication, enhance EPUB compatibility, and deliver secure digital access at scale.

Ready to Achieve Similar Results?

KITABOO helped this legal publisher improve access speed, strengthen content security, and boost user engagement through seamless SSO and EPUB optimization. Discover how our platform can elevate your digital publishing workflow and deliver secure, efficient user experiences.

FAQs

KITABOO supports distribution across web, iOS, Android, and integrates with popular LMSs like ClassLink and Google Classroom.

KITABOO offers flexible pricing plans based on content volume and features required.

Yes, KITABOO provides a free trial or demo to explore the platform's capabilities.

Yes, KITABOO's flexible content conversion services can convert your materials while preserving original layouts and formatting.

KITABOO provides text-to-speech, high contrast modes, font customization, and more for accessibility.

KITABOO provides insights into content usage, student performance, engagement, and learning outcomes.

KITABOO integrates with most major LMS platforms through LTI and API options, including Blackboard, Canvas, Moodle, and many others.

KITABOO supports conversion from various formats like PDF, Word, and InDesign to digital formats including ePub, HTML5, and mobile-friendly versions.

Yes, KITABOO offers flexible integration options to work seamlessly with your existing content management systems, streamlining your workflow.

KITABOO offers comprehensive technical support, training, and onboarding assistance.