The story in detail
The Academic Publisher faced the challenge of providing an accessible digital study space for students and endorsing ebooks for course administrators at universities.
Customer story / KITABOO
See how a leading legal education publisher improved platform accessibility, reduced login friction, and expanded digital content delivery using KITABOO’s secure SSO, multi-format EPUB support, and advanced customization capabilities.

At a glance
01 / The challenge
Four mission-critical obstacles were limiting seamless access, slowing content delivery, and impacting user satisfaction for the global legal publisher.
Users struggled with multiple credentials across platforms, reducing ease of access.
Impact47% of support tickets were related to login or access issues
Restricted EPUB support made it difficult to deliver content across devices and browsers.
Impact33% of users reported file-format accessibility problems
The publisher couldn’t match platform UI with its established legal brand identity.
ImpactInconsistent branding led to 19% lower return-user frequency
Readers encountered layout inconsistencies on iOS, Android, and web readers.
Impact28% higher bounce rate on mobile devices
The solution
Enterprise-grade capabilities engineered to eliminate each barrier
The barrier
Users struggled with multiple credentials across platforms.
The response
Unified authentication for seamless access across all systems.
The barrier
Restricted EPUB support reduced accessibility across devices.
The response
Support for multiple EPUB versions to ensure smooth reading experiences.
The barrier
Inconsistent UI weakened the publisher’s legal brand identity.
The response
Tailored interface and bookshelf design aligned with the publisher’s branding.
The barrier
Layout and usability varied across iOS, Android, and web.
The response
Consistent, reliable reading experience across all major devices.
The story in detail
The Academic Publisher faced the challenge of providing an accessible digital study space for students and endorsing ebooks for course administrators at universities.
Take the story with you
Download the PDF to read or share with your team.
Your next step
KITABOO Fuels 38% Growth for a Global Legal Publisher with SSO & EPUB Upgrades
KITABOO Run
Run the KITABOO B from print to digital. Dodge anything red: print stacks, flat PDFs, pirates, audit barriers and 404 gaps. Grab anything that glows green: pages, and the KITABOO product that clears each obstacle. Can you last two minutes?
Space or tap to jump, again in the air to double jump
Turns print stacks into eBooks
Makes flat PDFs interactive
KITABOO DRM
Blocks one hit. Every run starts with one
WCAG 2.2 AA
Lifts audit barriers and ramps 404 gaps
Jumps every obstacle for you
Slows the run to a read-along pace
Five modules earn a certificate
Tickets show where to meet us next