Success Story

How a Leading American Non-Profit Achieved 250% Membership Growth with KITABOO’s White-Label Platform & Seamless SSO

Discover how a top US non-profit streamlined partner distribution, unified SSO access, and delivered a branded digital experience using KITABOO’s scalable, white-label publishing platform.

250%

Membership Growth

42%

Faster Partner Onboarding

37%

Increase in Cross-Platform Logins

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Laptop User

0 Membership Growth

0 Faster Partner Onboarding

0 Increase in Cross-Platform Logins

Critical Barriers

The Challenge

Four mission-critical challenges were slowing membership growth and complicating digital operations for the nonprofit.

Inefficient eBook Distribution Workflows

Managing orders and assignments across partners was slow and manual.

Impact: 42% delays in fulfillment cycles.

Complex Multi-Platform Integration

Different systems required separate login and access processes.

Impact: 36% increase in access-related support tickets.

Inconsistent Branding & User Experience

Members received fragmented experiences across devices and interfaces.

Impact: 29% drop in repeat engagement.

Limited Partner Management Visibility

Lack of centralized controls made tracking assignments and usage difficult.

Impact: Decision cycles slowed by 31%.

Critical Decision Point

The Turning Point

“To support rapid membership growth, the team recognized the need for a solution that could centralize partner distribution, strengthen access control, and deliver a cohesive branded experience to every member.”

4 Months

Search Duration

10

Platforms Evaluated

1

Clear Winner

Security & Control

Essential protection to safeguard content and manage partner access.

Unified Member Experience

Consistent login and reading experience across all platforms.

Brand Consistency

White-labeling required to strengthen identity and drive engagement.

Strategic Solution

KITABOO Solution

Enterprise-grade capabilities engineered to eliminate each barrier.

Inefficient eBook Distribution Workflows

Managing orders and assignments required slow, manual steps.

→

✓

Centralized Partner Portal

Unified dashboard for ordering, assigning, and distributing eBooks.

Complex Multi-Platform Integration

Different systems required separate logins and access flows.

→

✓

Seamless SSO Across All Platforms

Single secure login for web, iOS, and Android.

Inconsistent Branding & User Experience

Members received fragmented experiences across devices.

→

✓

White-Label App Customization

Branded UI and unified design for consistent engagement.

Limited Partner Management Visibility

Lack of centralized controls slowed tracking and reporting.

→

✓

Real-Time Usage & Assignment Analytics

Instant visibility into member activity and partner operations.

All Challenges Resolved

Measurable Results

Quantified business impact across all key performance indicators

Digital Growth Trajectory

Before

Baseline

→ +250%

After

12 Months

+250% Membership Growth

Sustained increase in active members.

Operational Efficiency

Manual Operations –41%

Reduced workload through automation.

Time-to-Access 2.8× Faster

Quicker login and content delivery.

Member Satisfaction 93%

Improved branded and unified experience.

Our customers love us

KITABOO has been an outstanding partner in delivering our digital Body of Knowledge study guide, ensuring credentialing candidates can access materials anytime, anywhere, with ease. Their platform provides a seamless user experience and their team is knowledgeable, responsive, and genuinely invested in improving the learning journey for our community. We truly value their partnership and dedication.

Christi Jones

Programs Manager

International Association of Administrative Professionals

We wanted an efficient and robust publishing platform to deliver our educational curriculum. KITABOO has helped us seamlessly deliver our eBooks and make our course materials more effective.

Julia Osborne

Founder & Clinical Director

Oncology Rehabilitation Institute

Working with KITABOO has been a seamless experience. Their team consistently delivers prompt support and valuable expertise in managing online content securely. The platform fully meets our access and distribution needs, and the ability to offer branded iOS and Android apps to our members has been a huge advantage. We’re very pleased with the collaboration and highly recommend KITABOO to other associations looking to distribute their publications digitally.

Alexandre J. Petraglia

Manager of Digital User Experience

New York State Bar Association

Since partnering with KITABOO in 2024, we’ve been able to successfully bring our library of eBooks and digital forms online for our members. The KITABOO team has been an outstanding partner—knowledgeable, responsive, and deeply committed to best practices in secure digital content sharing. Their platform’s rights management, custom white-labeled apps, and flexibility to implement new feature requests have made a real difference for us.

Anthony Kowalick

Chief Technology Officer

New York State Bar Association

Trusted by Top Non-Profit Organizations Worldwide

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KITABOO empowered this nonprofit to scale efficiently, enhance branding, and deliver a seamless member experience.
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KITABOO supports distribution across web, iOS, Android, and integrates with popular LMSs like ClassLink and Google Classroom.

KITABOO offers flexible pricing plans based on content volume and features required.

Yes, KITABOO provides a free trial or demo to explore the platform's capabilities.

Yes, KITABOO's flexible content conversion services can convert your materials while preserving original layouts and formatting.

KITABOO provides text-to-speech, high contrast modes, font customization, and more for accessibility.

KITABOO provides insights into content usage, student performance, engagement, and learning outcomes.

KITABOO integrates with most major LMS platforms through LTI and API options, including Blackboard, Canvas, Moodle, and many others.

KITABOO supports conversion from various formats like PDF, Word, and InDesign to digital formats including ePub, HTML5, and mobile-friendly versions.

Yes, KITABOO offers flexible integration options to work seamlessly with your existing content management systems, streamlining your workflow.

KITABOO offers comprehensive technical support, training, and onboarding assistance.