digital platforms for associations

5 Ways Digital Platforms Can Help Your Association Beat the Competition

Digital transformation is a revolution in modern times. Associations today are harnessing membership growth platforms and association technology solutions to address challenges related to operational efficiencies.

The fast-paced digital world has made organizations use more digital platforms for associations to maintain their competitive advantage. According to a forecast, by 2026, spending on global digital transformation will reach $3.4 trillion, which speaks to people’s deep commitment to implementing digital projects in various sectors.

From higher member engagement to the ability to make data-driven decisions, digital transformation for associations supports scalability and sustainable growth in a fast-evolving landscape using digital textbook platforms like KITABOO.

In this guide, we will explore five strategies that associations can use to stay ahead and gain a competitive advantage.

Table of Contents:

I. Implementing Association Technology Solutions for Membership Growth

II. Factors for Selecting the Best Digital Platforms for Associations

  1. Market Analysis
  2. Digital Advantage Points
  3. Cost Considerations
  4. Metrics and KPIs

III. 5 Ways Digital Platforms Can Help Associations Beat the Competition

  1. Offer Data Insights
  2. Offer Seamless Digital Member Experience
  3. Enhance Engagement Through Community Building Tools
  4. Distribution and Marketing Solutions
  5. Streamline Operations Through a Single Technology Platform

IV. Wrapping Up

Implementing Association Technology Solutions for Membership Growth

Associations adopting a digital transformation approach are 26% more profitable than their peers. This shows the financial benefits of switching to digital solutions. 

Despite widespread adoption, most organizations have only been able to capture 31% of their expected revenue lift and 25% of their expected cost savings from digital and AI transformation journeys. Thus, effective implementation strategies are needed in this regard.

Associations that have already invested in membership growth platforms, community engagement, and resource management report much higher satisfaction and retention rates. This current shift toward digital is likely to grow.

Factors for Selecting the Best Digital Platforms for Associations

Here are some significant elements that every association must consider:

1. Market Analysis

Digital transformation is changing the world’s industries, and associations are no exception. Associations offering digital platforms yield a very tangible competitive advantage through increased operational efficiencies and optimized member experiences that fuel membership growth.

Through market trend analysis, associations can retain competitive ground, enhance their engagement levels, and ensure long-term success. It is important for associations to:

  • Define objectives and analyze the right target audience.
  • Research capabilities and features of association technology solutions.
  • Evaluate user experience and assess integration capabilities.
  • Analyze security and compliance parameters.
  • Consider training and content formation.

2. Digital Advantage Points

Digital platforms enable associations to personalize content and engagement initiatives. They allow associations to track the interests of their members and communicate through the correct channel, thereby creating a personalized experience for the members, which enhances the level of loyalty and engagement in the associations.

Digital transformation for associations through member platforms must enable members to connect, network, and collaborate through branded, secure environments. This structured digital community creates a sense of belonging, reaffirming member value and retention.

Digital marketing platforms must allow associations to automate outreach with relevant messaging addressed to a distinct segment. Associations can keep their members well-informed with relevant, timely information, which can, therefore, engage participation and attendance at events and resource utilization.

3. Cost Considerations

The adoption cost of digital transformation for associations includes setup costs, subscription charges, training and staff support fees, and other support and maintenance charges.

Most digital platforms are subscription-based, and some also offer support and maintenance after setup for an extra fee. Organizations that implement digital platforms see an average  40% increase in operations efficiency and up to 36% growth in time-to-market and customer satisfaction. 

4. Metrics and KPIs

Associations must employ key metrics to measure how the digital transformation impacts member engagement, improves the efficiency of operations, and results in membership growth. Some key KPIs include:

  • Member engagement rate using participation in forums, events attended, etc.
  • Member retention and expansion
  • Operational efficiency
  • User satisfaction score
  • ROI on digital investment

5 Ways Digital Platforms Can Help Associations Beat the Competition

The United States tops the 2023 IMD World Digital Competitiveness Ranking—it underscores the value and significance that maintaining competitive advantage would entail amid being ready for an era of being digital-ready.

In a world where digital transformation for associations increasingly becomes the norm, membership growth platforms and digital platforms for associations lead to sustained success and growth.

Let us learn how:

1. Offer Data Insights

Data-driven insights help associations make the right decisions. By knowing what their members require, how they behave, and what they prefer, associations can streamline their membership growth and retention strategies.

Advanced analytics platforms enable associations to identify member demographics, preferences, and engagement patterns, which offers great value for targeted marketing and tailored services.

Associations must invest in a data analytics platform that can easily be integrated into existing systems. Equally important is training the team to use these tools effectively and derive actionable insights.

2. Offer Seamless Digital Member Experience

A good digital experience encourages effective communication, resource access with ease, and networking for members. Digital textbook platforms like KITABOO help associations create an easily accessible online environment that results in higher member satisfaction and loyalty. Such association technology solutions offer:

  • Interactive and engaging content delivery
  • eReport creation
  • Personalized member experiences
  • Secure content distribution
  • Digital library for associations
  • Multilingual support
  • Analytics and insights

3. Enhance Engagement Through Community Building Tools

Online platforms enable organizations to structure themselves in a manner that supports community building and sustenance. Organizations can build communities using community-building tools. Associations may use the platform to develop engaging communities with which the members can interact, share knowledge, and connect.

Associations can create a plan of community engagement, including creating guidelines and holding regular online activities where members can interact with one another.

4. Distribution and Marketing Solutions

Top digital platforms for associations allow them to streamline campaigns, ensure effective content distribution, and interact better with members. E-mail automation, content personalization, and targeted campaigns help organizations easily increase their reach and attract new members.

5. Streamline Operations Through a Single Technology Platform

Digital transformation for associations enables the integration of various platforms, such as CRM systems, financial management systems, and event management systems. This helps streamline operations and mitigate administrative workload, thus improving service delivery.

Such association technology solutions allow member information management with minimal effort on tracking interactions and delivering a consistent, personalized experience.

By utilizing digital platforms and technological advancements, associations can enhance the effectiveness of their operations, more effectively mobilize their members, and achieve a sustainable competitive edge.

Wrapping Up

Implementing digital platforms for associations isn’t just a trend; it’s about putting your association at the forefront in a highly competitive market. Through association technology solutions and applications that focus on membership engagement, operation functions, and even data-driven insights, associations can be prepared for all future challenges.

As digital transformation becomes increasingly important to associations, the strategies mentioned above using digital platforms like  KITABOO will lead to success and growth.

Get help from our team to understand how you can use digital platforms for your associations!

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Scott Hanson

Scott Hanson

Scott Hanson is the AVP of Business Development at KITABOO. He is an experienced Business Development & Publishing Technology professional with expertise in dealing with Societies & Non-Profits. More posts by Scott Hanson