How to Measure Your Training ROI in the Tech Industry in 2025

Learning and development are ever-evolving areas that most organizations are willing to invest in. Data also suggest that companies now spend a staggering $1,207 on average to train every employee, as against $1,071 per employee in 2021. 

While a few organizations conduct training programs without focusing much on the return on investment (ROI), this may negatively impact growth and overall training goals in the long term. This is why it’s critical to measure the results of a tech company’s training programs and fully understand their ROI.

For organizations in the tech industry, training ROI measures a training program’s benefits compared to its total costs. A tech company’s training program often requires a substantial financial investment and time commitment, making it important to measure its impact.

In this post, we will understand training ROI in more detail and learn how corporate evaluation tools such as KITABOO can help measure the effectiveness of your training initiatives or training ROI in the tech industry.

Table of Contents

I. What is Training ROI?

II. How to Measure Employee Training in ROI in the Tech Industry?

1. Determine the Expected Output and Overall Investment
2. Identify Relevant Metrics
3. Use the Kirkpatrick Model of Training Evaluation

III. In Conclusion

ROI is a financial term that stands for return on investment. It refers to the total benefits you get from any investment made on behalf of your tech company. 

For instance, if you invest $50 in something for your tech business and get $100 back, your ROI is 2:1 or 200%. 

Several things can be considered a return here, such as increased revenue, higher employee retention, and so on. However, the ROI of employee training can also be calculated based on factors such as the time saved for your team, enhanced productivity, and overall business success.

Measuring ROI on tech training is a crucial process for businesses to understand the effectiveness and value of their training programs. 

Wondering how to measure the training ROI in the tech industry? 

Here are some of the ways you can use to measure training ROI analysis-

The very first thing you need to do when measuring training ROI in the tech industry is to set key performance indicators (KPIs). The KPIs are nothing but the results you wish to see following your training initiative. 

To set KPIs, you can choose from a range of metrics that best suit your business and its existing goals.

In addition, it is important to clearly understand the costs involved in delivering the training programs, including those associated with content creation, instructional design, and any other technology used. 

To accurately measure the ROI of training in the tech industry, it is important to focus on various metrics that align with your training objectives and larger business goals. 

A few of the metrics you can track here include-

• Adoption: Here, you need to measure the total percentage of active users who accessed training over the specified period.
• Discovery: It helps you measure the average number of content accesses per learner.
• Learning: This helps you measure how much time learners spend on the content they launch.
• Achievement: As the name suggests, this is a metric that measures the training completion rate, badges earned, and overall completion rate over time

This is an excellent method of measuring training ROI. It uses a comprehensive approach to measure the effectiveness of your tech training program. 

The four levels are successes below-

• Reaction

To start using this model, you have to evaluate the learners’ reactions and responses to the training. The aim is to develop a better understanding of learners’ level of satisfaction and find out the areas for improvement, if any. At this stage, it is best to gather top indicators, such as completion rates, participation rates, etc., through detailed survey questions either during or after the training session is over

• Learning

The goal of the learning stage is to ensure that the training successfully completes the goals or objectives set at the beginning, identify the required skill sets to teach learners and highlight the knowledge and/or skills that learners have earned. The best way to measure this is to check workers’ performance on the job and see if they’ve acquired any new skills through assessment, peer review, and so on.

• Behavior

This step of the model identifies and assesses any behavioral change that has occurred as a result of the training. At this stage, you also measure aspects such as an increase in learner motivation, morale, or engagement levels.

• Impact

This is the last stage of this model that measures the impact of training on overall business goals. This is the level that helps you measure the training ROI through a range of indicators such as higher productivity, increased employee retention, and so on.

Apart from the above methods, you can also use the following formula to measure training ROI in tech–

Training ROI%=(monetary benefits−training costs)×100 

A training ROI of 100% means that the money spent on training has been earned back, but revenue has not increased. An ROI of less than 100% means that money has been lost on the training.

Measuring training ROI or the effectiveness of a tech training program in terms of its return on investment requires detailed planning and strategic efforts. Using various corporate training ROI tools, such as KITABOO, can empower organizations to achieve better results, optimize their resources, make informed decisions, and highlight the value of learning initiatives to all the stakeholders involved.

Evaluating the benefits of training in terms of value or money against the cost of training and assessing its impact on business metrics allow organizations to better their training strategies further in the long run. This kind of data-driven approach helps in enhancing everything from employee productivity to performance and overall organizational success.

If you are also looking to revamp your tech training programs, KITABOO offers excellent solutions to boost the ROI of your training efforts. KITABOO is a robust digital textbook platform designed to revolutionize learning and transform traditional approaches into engaging experiences.

Contact KITABOO today!

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