Imagine entering into a shoe store looking for a specific style of shoe. You ask the salesperson if it’s available, but he asks you to wait and attends another customer instead. Won’t you feel a bit annoyed? You would probably grumble about the kind of salespeople the store has. A few more minutes of waitingRead more
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Frontline employees are the ones who frequently interact with clients. These customer-facing employees are part of various departments such as sales, marketing, retail, hospitality, etc. And their job roles could be that of a customer service executive, bank executive, in-store salesperson, receptionist, to name a few. The main attribute that these employees need to haveRead more
