Sales is an important function in every organization. It is these guys who reach out to prospective customers and help you get your clients. Companies spend around $20 billion a year on sales training, which goes to show that L&D teams are striving hard to provide the sales personnel with excellent training programs to improveRead more
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Technological advances have made people addicted to their portable devices be it smartphones, tablets or laptops. With mobile devices, people have instant access to a sea of information. These devices are constantly abuzz with reminders, alerts and notifications, leading to similar expectations of employees from the workplace. This has necessitated organizations to adopt mobile technologyRead more
As we continue into the 21st century, it seems like there are new technological advances on a daily basis, and those advances are beginning to embed themselves into the workplace. Technology in the Workplace is truly changing the way we work — we are no longer chained to our desks, but rather always have aRead more
Frontline employees are the ones who frequently interact with clients. These customer-facing employees are part of various departments such as sales, marketing, retail, hospitality, etc. And their job roles could be that of a customer service executive, bank executive, in-store salesperson, receptionist, to name a few. The main attribute that these employees need to haveRead more
Over the last two decades, the way enterprises consume content has changed drastically. The changing business scenario and the emergence of new technologies have compelled organizations to adopt new methods to equip their staff with the necessary knowledge and skills, efficiently. Enterprise training is slowly coming out of the traditional classroom model into being aRead more
Ever wondered why the HR team insists on having casual and fun days in office? It’s not just for entertainment, the underlying reason is to build employee engagement. In the U.S., only 33% of employees are engaged in their job, which means most of the employees are working only half-heartedly. Unless your employees feel engagedRead more