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As we continue into the 21st century, it seems like there are new technological advances on a daily basis, and those advances are beginning to embed themselves into the workplace. Technology in the Workplace is truly changing the way we work — we are no longer chained to our desks, but rather always have aRead more

Frontline employees are the ones who frequently interact with clients. These customer-facing employees are part of various departments such as sales, marketing, retail, hospitality, etc. And their job roles could be that of a customer service executive, bank executive, in-store salesperson, receptionist, to name a few. The main attribute that these employees need to haveRead more

Over the last two decades, the way enterprises consume content has changed drastically. The changing business scenario and the emergence of new technologies have compelled organizations to adopt new methods to equip their staff with the necessary knowledge and skills, efficiently. Enterprise training is slowly coming out of the traditional classroom model into being aRead more

Ever wondered why the HR team insists on having casual and fun days in office? It’s not just for entertainment, the underlying reason is to build employee engagement. In the U.S., only 33% of employees are engaged in their job, which means most of the employees are working only half-heartedly. Unless your employees feel engagedRead more

Sales is an important function in every organization. It is these guys who reach out to prospective customers and help you get your clients. So, sales training must be given utmost importance. HR and L&D teams always strive to provide the sales team with excellent training to improve their efficiency. Companies spend around $20 billionRead more