Compliance, in a general sense of the word, means conforming to certain laws, polices, standards or specifications. Regulatory compliance refers to the goals that organizations aim to achieve in their efforts to ensure that they are aware and well-equipped to meet the relevant laws, regulations, policies and protocols of the countries with which they are conducting their business activities. It is important to note that accreditation of organizations vary according to the industry they serve, for example, HACCP for the food and beverage industry, PCI-DSS and GLBA in the financial industry, Joint Commission and HIPAA in healthcare, and FISMA for the U.S. federal agencies.
Given the increasing number of regulations and the need for transparency in conducting their business activities, organizations are increasingly adopting the use of compliance training solutions to ensure that they meet the necessary governance requirements without unnecessarily duplicating their efforts and resources. Using these compliance training solutions, they can also keep all their data pertaining to the organization or included in the law in a centralized repository to implement, validate and report compliance.
Compliance training is very essential to keep your organization at bay from expensive penalties, and at the same time, to ensure the safety of your workforce. The evolving business environment, new product developments, technological advancements, environmental considerations etc., bring about constant change in compliance policies. As an organization, you need to keep your employees updated with the current polices, regulations and protocols.
Here, in this article, we provide 7 cost-effective solutions to enhance your boring compliance training and make it engaging and productive for your employees.
Create Microlearning Content
In a fast-paced modern world, what everyone lacks is time, and what everyone has is a short attention span. People today are bombarded with information on their social media pages, messaging apps and there’s a constant stream of notifications on their mobile phones. In this era of excess information, organizations need to cut through the clutter and provide condensed and to-the-point information that is easily accessible and digestible. One way to achieve this is through microlearning.
As the name suggests, microlearning refers to the process of breaking down huge chunks of your compliance training content into small or micro nuggets, such that each micro nugget is about 3 to 5 minutes long, encapsulating just enough information that can be consumed anytime and anywhere, on any device. For compliance training, the microlearning content can be designed in the form of interactive videos, quizzes and assessments on all aspects of compliance activities such as data privacy, HIPAA, GDPR, business ethics, use of social media, sexual harassment, discrimination, competition law etc.
Create Responsive Content
A majority of employees use their mobile devices to access information. You can enhance your compliance training solutions by ensuring that your content can be accessed on all types of devices and platforms. It is important to make your training flexible so that your employees can take the training course with them wherever they go. All you need to do is to create a master layout which then automatically adjusts to the screen size on which the content is viewed. Besides, you can also preview and edit your content for the best viewing experience.
You may also consider unlocking the paths in your current compliance training solutions so that your employees can explore the entire layout. One way to do this is to add self-guided learning maps with clickable links to resources or online compliance training activities. The employees can choose their own learning paths, plug their knowledge gaps and fulfill their learning goals. Importantly, they can access the resources they are interested in and which cater to their personal preferences and needs.
Integrate Social Media Elements
Make your compliance training solutions more interesting and engaging by aligning them to the digital era. Facebook groups, online discussions, eLearning blogs and video sharing platforms empower your employees to engage with their peers and seek feedback. Employees from geographically dispersed locations can participate in these discussions and benefit from the thoughts and ideas of their co-workers. They can also share personal anecdotes and tips and tricks to help each other better understand compliance policies and regulations. Integrating social media is a cost-free means to enhance your compliance training solutions – there are no start-up or maintenance fees involved, just a few moments of your time daily is all you need to post or respond to comments.
Use Pre-Built Templates to Design Your Compliance Content
If you are using an LMS to host, create, deliver and deploy your compliance training solutions, you can use pre-built templates to keep your course design cohesive and consistent. You can simply upload your existing content to a layout of your choice. You can also tweak certain aspects of these templates in tune with your branding, for example, your colour scheme and logo. Then again, you can also fine-tune other elements, for instance, break down lengthy content into a bullet list, or even add games and training simulations. While choosing a template, make sure it has a visually appealing design and easy navigation.
Use Multimedia Elements
Today’s employees have to deal with endless distractions that are part and parcel of a tech-savvy society. As such, you need to grab and hold their attention from the very beginning. One way to do this is to use dynamic multimedia that can engage them at a personal level. Many eLearning authoring tools have multimedia features that allow embedding of images, videos, audio narrations which help to enrich the compliance training experience and ensure greater participation.
Gamify Your Course Content
Gamification involves presenting content in the form of a game enriched with features such as points, badges, leader boards and other gaming mechanics. These games are a great motivation for employees to take the training. Besides, they also provide them the incentive to make time out of their busy schedule to take up the compliance training.
Compliance is an extremely sensitive topic that can affect every aspect of your business. Your employees are legally obligated to obey these regulatory compliance policies. However, any lapse on their part can cost you dear in terms of money, resources and reputation. Therefore, it is important to ensure that they are up to date with all regulations and protocols. And one way to achieve this goal is to use a compliance training software. While there are several compliance training solutions available in the market, it is a good idea to do some research on new technologies and training methodologies. Also, consider the specific needs of your employees, and if possible, find out what has or hasn’t worked for other organizations. Based on your research, make sure to choose a compliance training solution that can enhance your boring training and make it fun, exciting and interactive.
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