Frequently Asked Questions by Trade Publishers

The platform supports multiple languages, more than 35 languages.

The platform supports content creation in multiple formats (PDF, PPT, Word docs, HTML). Users can add interactivities like audio, video, images, slideshows, text-to-speech, glossary, and vocabulary. Assessments and quizzes (gradable or non-gradable) can also be added within the eBook, including single choice, multiple choice, fill-in-the-blanks, drag and drop, and match the following.

You can upload an audiobook or an audio/video podcast and host that content.

Users can utilize features such as highlighting, annotation (sticky notes, contextual notes), bookmarks, and pen annotations or scribbling. They can also see resources added to the content (audio/video/images).

Yes, the user can perform a search from the entire book. The search function queries the entire metadata for all eBooks in the library.

Yes, the platform provides a read aloud option.

The platform provides deep analytics via the KITABOO Studio. You can track the user's average reading time, the most read topic, and how many resources (audio/video) they are using. It also provides analytics on which devices users are viewing content on (desktop, tablet, mobile application, Android vs. iOS). You can view the 10 most popular titles and low-read books.

The platform comes with DRM protection to keep your content secure and intact. Content is encrypted with 128-bit encryption.

Copy/paste is disabled due to DRM protection, making unauthorized access next to impossible. You can restrict printing for the book, and if desired, the print button can be removed entirely.

Screenshots are disabled on the mobile applications.

If you want a further step of verification, the platform can incorporate authentication. IP-based authentication/restricted login is available if needed. You can also set a limit on device usage for the user.

Users get online and offline access. They can download the books from the mobile app, but the storage happens on the platform server itself, not on the device storage, similar to how Netflix operates.

The platform is a homegrown, proprietary product. It is currently in its seventh version.

The platform is highly flexible/customizable. It operates on AWS. The system uptime is 99.97%. It is maintained by a dedicated engineering team of 30 to 50 people.

The platform is device agnostic, viewable from a laptop, tablet, desktop, or mobile. For complex/educational content, readers often prefer the web interface, but for trade publishing (fiction/religious), people generally prefer the mobile app or tablet.

The system support provided is 24x7. The customer support is 24x5.

The platform supports existing EPUB files, including fixed layout and reflowable EPUB 2.0 and 3.0, without requiring them to be edited beforehand. Bulk uploads of EPUBs are possible.

The process is simple: via the KITABOO Studio, you click "start new project," select "create," and then upload your PDF, PPT, or Word files. The Studio handles the conversion into eBooks, including the table of content creation.

KITABOO can be integrated into a multi-vendor website. You can create specific "producer" access for authors through the KITABOO Studio, allowing them to log in and create/upload eBooks . This setup allows the administrator to track who is doing what (unlike open publishing models like KDP).

You must still use your external e-commerce platform (like Shopify or Magento 2) to handle payments. KITABOO is integrated with the e-commerce platform (via APIs and web hooks). When a purchase is made, the payment goes directly to the client, and an API call directs the user to receive an introduction/welcome email with login credentials or an access code for the white-labeled reader.

Yes, you can create different customer accounts (similar to a district and school setup) to manage customers/organizations separately, ensuring content is not mixed up. Different rights (content access) can be assigned to different groups of users (e.g., sophomores vs. seniors) within the same account.

Licenses can be issued to collections of books or individual books. You can generate either unique access codes (per user, traceable to their ID/email) or a common access code (shared among licensed users until the limit is reached).

Access to eBooks can be set with an expiration date (e.g., one month, quarterly, annually) or be perpetual.

An 'activated user' is counted the moment they access the book (not when the book is assigned). Regarding charging for users who access a book one month but are inactive for the next six months, the sales representative stated they would need to cross-check with the team, but usually, additional activated users would not be charged if they are not using the product.

Seamless integration is possible, including with an LMS if it is LTI compliant, supporting single sign-on (SSO).