Building the Right Association Tech Stack in the age of AI disruption

“As AI technology is changing content, I am looking towards companies like KITABOO to keep me ahead of the AI slope and teach Association IT teams on how to remain ahead of changing member expectations.” – Moira Edwards, President, Ellipsis Partners; Chair, ASAE Technology Council

Episode Highlights

• . Diagnosing the “Franken-Stack”: How Moira helps association leadership tell whether their patchwork of disconnected systems is genuinely holding them back, or just imperfect but workable.
• The AMS as Center of Gravity: Why the AMS ends up driving most other technology decisions for associations, and where Moira has seen that balance go wrong in both directions.
• Publications and Member Materials: Where content and member materials actually fit into the bigger tech stack picture, and why they’re so often left as an afterthought behind the AMS.
• Building Capability with a Small Team: What a realistic technology roadmap looks like for the one-to-three-person IT teams most associations actually have to work with.
• Where AI Is Actually Earning Its Keep: Moira’s read on which AI and automation use cases are paying off for associations right now, versus where it’s still mostly hype.