Inside IAAP: Redefining Member Learning in a Digital Era

“At IAAP, our focus has been on evolving our learning programs without losing their core value. By collaborating with subject matter experts and embracing digital formats, we’re creating flexible learning experiences that meet members where they are — whether they prefer a textbook or an interactive online course.“ – Christi Jones – Programs Manager, IAAP

Episode Highlights

  • The Digital Shift at IAAP:Christi shares how IAAP transitioned from traditional training to a dynamic digital learning ecosystem that engages members across the globe.
  • Accessibility in Learning: How IAAP ensures its digital content meets accessibility standards and creates equal learning opportunities for everyone.
  • Enhancing Member Engagement: Insights into how digital learning has become a powerful driver of member value and retention at IAAP.
  • Measuring Learning Success: How IAAP uses AI & feedback data to continuously improve its educational offerings.
  • Future of Association Learning: Christi’s perspective on the evolving role of digital publishing and how associations can stay relevant in a hybrid learning environment.
  • Bonus: Career advice from Christi on how professionals in the association space can grow their careers in a digital-first world.