Training Transformers
Transforming Security Training With Mary O’Sullivan of PSA Security Network
Mary O’Sullivan spent a decade in higher education before realizing much of it had been security work. Now Learning and Development Manager at PSA Security Network, she runs PSA University, more than 200 free courses for the network’s integrators, and tells Tejas Pitkar what learners actually use, how she builds courses with AI, and why “fully baked” is a red flag.
- Series
- Training Transformers
- Length
- 26 minutes
- Guest
- Mary O’Sullivan
- Access
- Free to watch
The recording plays through YouTube and follows your cookie preferences. The opening image is illustrative.
The conversation
Know the map before you build the course.
Mary studied scriptwriting alongside broadcasting, and it shapes how she designs training: storyboard the start, the end and every beat between, so interactivity isn’t bolted on at the end.
Her learners help set the curriculum. Integrators can declare a learning need, which is how courses on the sales–operations gap and the RACI model got made, and how she learned the most-used course was Microsoft 365 basics.
On the episode
One guest. One host.
Guest
Mary O’Sullivan
L&D Manager, PSA Security Network
After a decade in higher education, Mary runs PSA University, the learning platform that gives PSA’s network of security integrators free access to more than 200 courses.
Host
Tejas Pitkar
Senior Product Marketing Manager, KITABOO
Tejas hosts KITABOO’s video podcasts, Training Transformers and Inside Associations, talking to learning leaders and association executives about how they build, deliver and measure learning.
Inside the episode
Go straight to what you need.
Pick a chapter and the recording starts at that moment.
What to take away
Let learners steer, and keep learning.
Mary’s advice, each starting the episode where she gives it.
After the episode
Train a whole network, in your brand.
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