Can Training Content Delivery Platforms Enhance Employee Engagement?

Ingrained in the roots of professional settings, content delivery platform is utilized to fulfill the leisure, academic, and workplace knowledge pursuits of users. With employees preferring digital content in the form of e-books and e-journals, the use of content delivery platforms in corporate settings can reduce the gap in skills internally formed in an organization.

The Learning & Development (L&D) managers operating inside the workplace identify soft skill training as the topmost priority concerning employee engagement teams. In a bid to reduce the skills gap, talent managers are utilizing employee training software to create a diverse, skilled workforce. With 68% of employees willing to learn for advanced work knowledge and 58% wanting to keep their natural pace, talent developers are inclined towards digital learning solutions.

A large percentage of training managers endorse the efficiency of employee training software due to numerous organizational benefits achieved from digital content. Owing to the flexibility of learning, time, and location with consistent delivery of content, the benefits of content delivery platforms are often reflected in the personal growth of the employees.

Keeping in mind the organizational and personal skill-benefits of employee training platforms, this post will discuss employee engagement with relevance to digital training.

Most employees carry customer-like expectations. When these people start working for a certain business or organization, the consumer instinct or tendencies are likely to surface. This indicates that they expect advanced learning paths for enhanced personal growth and easy access to useful information.

Content delivery platforms like Kitaboo support multiple types of content, such as e-books, courses, videos, presentations, tests, social content, assessments, practice portals, web guidance, etc. This is necessary as employees like to grasp important information in different ways.

This synchronization with employee training software strengthens the employees’ link to learning, which enhances the bond with the organization. A practical learning environment coupled with a relevant method of content delivery increases employee engagement in the organization.  

Related: Measure Employee Engagement: 6 Ways HR Experts Do It

1. Training:

The digital medium of delivering information or training is particularly effective for certain types of employee training. These specific training areas include:

• Leadership support
• IT skills training
• Technical training
• Onboarding support
• Frontline employee training
• Soft skills enhancement
• Sales support
• Marketing support
• Customer relationship training

2. Onboarding:

The employee training software eliminates the need for skipping productive workhours to attend training. Having online content support empowers employees to receive training in a customized and standardized manner. Once that is achieved, it is possible to track employee performance and generate performance reports to assess the effectiveness of the program.

Related:5 Best Practices in Employee Onboarding

3. Sales Enablement:

Using a content delivery platform, it is possible to reach out to the whole team (on-shore or off-shore) to provide training on critical aspects. The competitive nature of sales force paired with innovative learning models allow your team to gain the right information at the right time.

Related: How to Improve the Sales Process with Mobile Content Delivery

4. Learning and Development:

Matching the requirements of the industry and creating a talent pool inside your organization can be achieved easily with a content delivery platform.

• Micro-learning- With 2-minute videos spread all over the internet, micro-learning is being utilized everywhere in every industry. It is a concept of enhancing retention with bite-sized modules. For instance, you may have a 10-minute video for delivering all the necessary information. If the 10-minute video has multiple concepts, it will be further divided into smaller bite-sized modules for increased retention and attention.
• Blended Learning- Many content delivery platforms enhance the power of training with a blended model, which means online training, as well as face-to-face interaction with a trainer.
• Video-Based Learning- Since it is possible for most employees to grasp what is seen more than what is read, employee training platforms utilize the power of video-based training sessions for learning.

Let’s understand how an effective content delivery platform can boost employee engagement in your company.

1. Talent Acquisition

Talented professionals are attracted to organizations that offer future growth opportunities. With an employee training platform to support your organization, your employees can think about personal growth in alignment with business growth.

2. Enhanced Communication

Online training increases the scope of interaction amongst the team as employees would discuss the key points of the training. This aspect is missing in the traditional method as one person is teaching a lot of people at once so the interactive nature of the session is often lost.

3. Strong Foundation

By allowing employees to envision their future success, you are strengthening your organization. You can create a talent pool that trusts your organization.

4. High Employee Retention

Employees leave when they can’t accomplish personal growth with an organization. Providing advanced, effective training reduces turnover by increasing employee satisfaction.

Related: 10 Benefits of Using Mobile-Based Content Delivery Platform

From fetching data to delivery of actionable insights, a content delivery platform is expected to optimize the employee experience. Some important features that are imperative for employee training software to increase employee engagement.

1. Embed Multimedia and Interactive Elements

Including multimedia in your content makes it interactive and easier to understand. Kitaboo integrates multimedia elements while creating e-content to make it more interesting and engaging. Your employees can further utilize interactive elements such as pen tool to mark important text.

2. Learning Analytics

Analyzing progress through analytics is a method of improving training strategies. Having performance reports can help you evaluate if you are utilizing the right strategy and material for your training program.

Related: Employee Training Metrics: 7 Ways HR Experts Use Them

3. Mobile Accessibility and Offline Delivery

Contrary to the training data stored locally on the office computer, Kitaboo provides cloud storage for anytime access to data on mobile devices.

4. DRM Protection

Ensuring the publishing of your content through a safe medium is the only way of keeping your content from safe from online piracy. With restricted user access, Kitaboo allows only authorized users to access the training material.

5. Mobile App

Kitaboo allows you to publish your e-training content across various platforms such as Android, iOS, and Windows.

6. LMS Integration

The ability of LMS integration enhances user engagement by reducing manual tasks, saving time, and creating in-depth reports for analyzing the progress of training.

7. Digital Content Library

Kitaboo offers a digital content library where you can publish e-books or training material on different platforms. It allows offline access and secure distribution medium of online, interactive content.

In a corporate setting, it is imperative to develop a training program for reducing the skills gap within the organization. Kitaboo provides a medium for publishing e-learning content for interactive learning sessions.

With advanced user analytics and creative content-generation techniques such as microlearning, Kitaboo forms a pathway for enhanced content consumption.

Related: 5 Ways to Create Effective Interactive Training Content